Review frequently asked questions below or file a support request.
BuyShield Extended Care Plans are backed by the industry leading AMT Warranty Corporation. They are rated A- (Excellent) by A.M. Best, an international, third-party credit rating organization. We work with the best of insurers so that we are able to provide you with the best in customer service.
When you have an issue with an item that is outside of the manufacturer's warranty period give us a call at 1-866-927-3114. Our skilled team of responders will evaluate the situation and provide you with the appropriate repair or replacement instructions to help resolve your claim in an expedient fashion.
Give us a call at 1-866-927-3114 and we will initiate any cancellation or refund you need. Refunds will be prorated based on the amount of time the warranty has been used.
Accidental Damage from Handling (ADH) augments your Care Plan to include accidental damage from spills, drops, and other accidental breakage for the life of your warranty. ADH does not protect against theft, loss, viruses, or reckless and/or willful damage occurring from using the item in manner it was clearly not intended for. Cosmetic damage and pre-existing conditions are not covered by ADH.
To get a list of the warranties you have purchased, please provide your email address, and press the 'Get Transactions' button below. A list of the transactions you have purchased will be emailed to you.
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