Warranty Coverage
Break/Fix coverage on an iPhone warranty, Android warranty, Windows Phone warranty, BlackBerry
warranty, or other cell phone warranty begins upon expiration of
the manufacturer warranty and covers product defects and/or failures that occur during
normal use of product. Malfunctions resulting from any type of customer-induced damage
from abuse, mishandling, etc., are NOT covered under B/F programs. B/F covers your product
for up to the full purchase price excluding tax and shipping.
The "Drops & Spills" (ADH - Accidental Damage from Handling) coverage begins at
Date of Purchase and augments your Care Plan to include accidental damage from spills,
drops, and other accidental breakage for the life of your warranty. ADH does not protect
against theft, loss, viruses, or reckless and/or willful damage occurring from using the
item in manner it was clearly not intended for. Cosmetic damage and pre-existing conditions
are not covered by ADH.
*A deductible of $99.00 applies to all cell phone claims
Warranty Service
Upon product failure, you will need to contact BuyShield customer service at
1-866-927-3114. Customer service will direct you on how to return your failed product
to a designated location where your product will be analyzed. Once failure is verified,
your product will be fixed or a refurbished or replacement product will be dispatched.
All warranties have a 60-day waiting period before coverage can be redeemed.
Warranty Backing
AmTrust Financial Services, Inc. was founded in 1998.
With extensive underwriting
experience and a prestigious "A" (Excellent) Financial Size IX rating from A.M. Best,
AmTrust has earned a reputation as an innovative, technology driven provider of
insurance products.