Break/Fix coverage on laptop warranties begins upon expiration of the
manufacturer warranty and covers product defects and/or failures that occur during
normal use of product. Malfunctions resulting from any type of customer-induced damage
from abuse, mishandling, etc., are NOT covered under B/F programs. B/F covers your
product for up to the full purchase price excluding tax and shipping.
The "Drops & Spills" (ADH - Accidental Damage from Handling) coverage begins at
Date of Purchase and augments your Care Plan to include accidental damage from spills,
drops, and other accidental breakage for the life of your warranty. ADH does not
protect against theft, loss, viruses, or reckless and/or willful damage occurring
from using the item in manner it was clearly not intended for. Cosmetic damage and
pre-existing conditions are not covered by ADH.
Upon product failure, you will need to contact BuyShield customer service at
1-866-927-3114. Customer service will direct you on how to return your failed product
to a designated location where your product will be analyzed. Once failure is verified,
your product will be fixed or a refurbished or replacement product will be dispatched.
All warranties have a 60-day waiting period before coverage can be redeemed.
AmTrust Financial Services, Inc. was founded in 1998.
With extensive underwriting
experience and a prestigious "A" (Excellent) Financial Size IX rating from A.M. Best,
AmTrust has earned a reputation as an innovative, technology driven provider of